Terms and Conditions
Last Updated: 2024/07/16
Welcome to Active Appliances. By using our website and purchasing products from our store, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchase.
1. General
1.1. These Terms and Conditions govern your use of our website and the purchase of products from Active Appliances.
1.2. By accessing our website and/or making a purchase, you agree to be bound by these Terms and Conditions.
1.3. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new Terms and Conditions.
2. Eligibility
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2.1. To purchase products from our store, you must be at least 18 years old and capable of forming a legally binding contract under applicable law.
2.2. By making a purchase, you represent and warrant that you meet these eligibility requirements.
3. Products and Orders
3.1. All products displayed on our website are subject to availability. We reserve the right to limit the quantity of products we supply, to refuse any order, or to discontinue any product at any time.
3.2. We make every effort to display the colours and images of our products accurately. However, we cannot guarantee that your computer monitor's display of any colour will be accurate.
3.3. By placing an order, you are offering to purchase a product subject to these Terms and Conditions. All orders are subject to availability and acceptance by us.
3.4. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or any suspected fraudulent activity.
4. Pricing and Payment
4.1. All prices are listed in Rands and are subject to change without notice.
4.2. We make every effort to ensure that the pricing information on our website is accurate. However, errors may occur, and we reserve the right to correct any errors or inaccuracies at any time.
4.3. Payment for all orders must be made in full at the time of purchase.
5. Shipping and Delivery
5.1. We offer shipping nationally. Shipping costs and estimated delivery times are provided at checkout.
5.2. We are not responsible for any delays in delivery caused by circumstances beyond our control, including but not limited to weather conditions, natural disasters, or carrier delays.
5.3. Risk of loss and title for all products pass to you upon our delivery to the carrier.
6. Returns and Refunds
6.1. We accept returns and exchanges within 7 days of delivery, provided that the product is unused, in its original packaging, and accompanied by proof of purchase.
6.2. To initiate a return or exchange, please contact our customer service at activeappliancesonline@gmail.com or 0649297690. You will be responsible for the cost of return shipping.
6.3. Once we receive and inspect the returned product, we will process your refund or exchange within 21 days. Refunds will be issued to the original payment method.
7. Warranty and Liability
7.1. All products sold are covered by the manufacturer's warranty. Please refer to the product packaging or manufacturer's website for specific warranty information.
7.2. Our liability for any product sold is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
8. Intellectual Property
8.1. All content on our website, including text, graphics, logos, images, and software, is the property of Active Appliances or its content suppliers and is protected by intellectual property laws.
8.2. You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
9. Governing Law
9.1. These Terms and Conditions are governed by and construed in accordance with the laws of South Africa without regard to its conflict of law principles.
9.2. Any disputes arising out of or relating to these Terms and Conditions, or your use of our website shall be resolved in the courts of South Africa.
10. Contact Information
10.1. If you have any questions or concerns about these Terms and Conditions, please contact us at:
Active Appliances
62 Cornhill Street, Dundee, 3000
activeappliancesonline@gmail.com
0649297690
By using our website and purchasing products from Active Appliances, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.